LONDON · Apr 2026 - Jun 2026
Snack Media
Customer Success Intern
Customer success internship in London that grew into building the company's website and an autonomous social media agent.
The story
I joined Snack Media, a London sports media company that connects sports publishers with advertisers, as a Customer Success intern from April to June 2026. Finishing core CS work quickly left room for bigger projects.
The biggest was the corporate website. I architected and coded about 90% of it, working directly with company leadership to align the branding with business goals. It is the company's front door: separate paths for publishers looking to monetize their sports audiences and for advertisers looking to reach fans, a Get Started flow that sends new partner enquiries to the team, a Resources blog, and the Dashboard login existing partners use.
I also built a fully autonomous, four-step social media workflow using ChatGPT, Remotion, and Buffer that restarted posting on platforms the company had gone two years without using, and I scoped an AI integration for HubSpot with the CS team, mapping requirements and delivering an implementation plan.